SIM-only
No contract.
For Enquiries
Reach out to us on Mindy, our Live Chat and more to get a quick answer on your queries.
Let’s chat
Ask Mindy
Mindy has all the answers to your questions at any time of the day.
Chat with Mindy on My M1+ App on trending topics or simply to pose your query for immediate response.
Live Chat
Chat directly with our customer service agents in My M1+ App. Simply type “Chat with agent”.
Response time is immediate when a Customer Service agent is available.
Tech Live Chat
Facing some Fibre Broadband issues? Get your answer quickly with our Tech Support agents in My M1+ App. Simply type “Tech agent” to solve your queries.
Response time is immediate when a Tech Support agent is available.
Personal
Calling from Singapore
1627
Calling from Overseas
(65) 9680 1627 (IDD Charge Apply)
Operating Hours
24 hours
Prepaid / Maxx
Calling from Singapore
1693
Calling from Overseas
(65) 9365 1693 (IDD Charge Apply)
Operating Hours
9am to 9pm Daily
Business
Calling from Singapore
1622
Calling from Overseas
(65) 9680 1622 (IDD Charge Apply)
Technical Support
(Business Broadband & Hosting Services)
6655 5577
Operating Hours
24 hours
For corporate support on existing services,
reach out to us here.
M1 Shop
Calling from Singapore
1623 (M1Shop Hotline)
Calling from Overseas
(65) 9680 1623 (IDD Charge Apply)
Operating Hours
9 am to 9 pm Daily
Get to the nearest store
| M1 Shop Bugis Junction | M1 Shop Causeway Point | M1 Shop IMM | M1 Shop Jurong Point | M1 Shop NEX | M1 Shop Compass One | M1 Shop Tampines Mall |
|---|---|---|---|---|---|---|
| 80 Middle Road, #01-81/82 | 1, Woodlands Square, #03-01 | 2 Jurong East St 21, #01-53 | Jurong West Central 3 JP2, #B1-92/93 | 23 Serangoon Central, #B1-24/25 | 1 Sengkang Square, #01-11 | 4 Tampines Central 5, #03-01 |
NOTE:
Transfer of Ownership service is available at all M1 Shops.
Please bring along your original NRIC/FIN and supporting document (if applicable) to facilitate the process when you visit us.
Click here for more information on Transfer of Ownership.
For non-sales transaction, please contact any of the hotlines listed above.
Maxx services are not supported at M1 Shops.
Thank you for your co-operation.
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